Frequently Asked Questions (FAQs)
To enrol or make an enquiry, please SMS / Whatsapp student’s full name, level and school to 9716 2160. We strive to get back to you within 2 working days.
Yes, we offer trial lessons. Do contact us for more details.
The class size is dependent on the tutor’s discretion, in consultation with the curriculum team.
The tutor will assess your child’s learning style and place him or her in the most suitable class. Based on our years of experience, some individuals learn best when placed in an interactive setting where there are many different perspectives and ideas generated by the students, while other individuals learn best in a more private setting with the tutor.
Hence, the tutor will place your child in the most suitable class, which usually ranges between 1 to 4 students.
The enrolment of each class is capped at a maximum of 4 students per class. This allows the tutor to provide academic instruction equivalent to one – to – one tutoring to each student concurrently (within a group setting).
The final class size is up to the tutor’s discretion.
The lessons are structured in a way that the students will learn most effectively during lesson time, while the homework given will challenge the students to apply these concepts in novel ways.
The homework will be personalised for each student. For example, stronger students will receive more challenging questions, while struggling students will be provided with targeted practice.
We provide a complimentary diagnostic placement assessment upon registration. Students are also strongly encouraged to bring down their latest examination scripts for the tutor to review. The tutor will review and analyse the student’s strengths/weaknesses and provide suggestions on how the student may improve.
To book the complimentary diagnostic placement assessment, do drop us a Whatsapp at 9716 2160 for more details.
Each lesson is carefully structured and planned by our curriculum team, in tandem with the tutor.
Over the years, we have developed a systematic and challenging curriculum in teaching the respective subjects. The curriculum is continously updated to align with the MOE syllabus and to prepare students well for the national examinations.
Each lesson will have a specific learning outcome in accordance with the MOE syllabus.
Students on the MOE’s financial assistance scheme may wish to apply for a discounted fee. Approval will be granted on a case-by-case basis.
There is strictly no refund of fees. Students are advised to plan their schedule ahead of time and attend the makeup lessons within 7 days of the missed class. In the event that students are unable to make it for the makeup lesson, there will not be any refund of fees.
Do drop us a Whatsapp at 9716 2170 with your queries and our tutor will strive to get back to you within one working day.
The student may book consultations with the tutor based on the available schedule. The student may also Whatsapp any enquiries to the tutor.
Our in – house curriculum is developed by Mr Charles Chow. With years of experience in the field of educational psychology, he has incorporated many of the world’s best teaching techniques and best practices into the lessons.
We do not believe in rote learning, and rote learning is strongly discouraged as students may not do well in the national examinations, which include numerous real – world examples.
Yes, you may request to see them. Drop us a whatsapp at 9716 2160 and we will make an arrangement to do so when you register at our centre.
Yes, we do. Please contact us for more details.
The centre will be closed on public holidays. A make up lesson will be arranged by the tutor.
Yes, classes will continue as per usual during school holidays. The centre will be closed for a short break in the later part of December.
During the school holidays, there will be revision holiday programmes for the students. The holiday programmes will include revision or enrichment classes and will help the students to catch up on their previous semester’s work or to prepare them for the coming semester’s syllabus.
We understand that students may be involved in various activities during school holidays. Hence, we will remain flexible with regards to the holiday schedule. Should the student be unable to turn up for class, please submit documentary proof and inform the Centre in advance.
While we have made every effort to place students of similar abilities and academic level in a class, it may sometimes not be possible due to scheduling constraints.
However, a majority of the classes are pure classes (meaning that students are of the same academic level and ability).
For mixed classes, as our class sizes are kept small, the tutor will be able to effectively provide academic instruction equivalent to one – to – one tutoring to each student concurrently (within a small group setting).
For online lessons, all materials shall be provided in hardcopy. Softcopy will not be provided.
The lesson materials shall be collected in person at the centre prior to the lesson by texting the administrator at 9716 2160. Indicate the name of child, class timing, and the collection date and time. Please note that collection appointments must be made 2 working days in advance.
Should you prefer to have the materials delivered, please inform the centre 7 working days in advance prior to the lesson by texting the administrator at 9716 2160. Courier charges may apply. Please provide your child’s name, mailing address, and class timing.
We are not responsible for the loss of materials which has been posted out. However, you may arrange for a second delivery by texting 9716 2160. Courier charges may apply.
Depending on the class and the tutor’s discretion, we may require the child to purchase supplementary lesson materials such as assessment books, guidebooks or examination packs as required to help your child prepare for the examinations.